YourChoices
Terms & Conditions
Acceptance of Terms
By accessing or using www.yourchoices.online (the "Site"), or by placing an order with us, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and Accessibility Statement. If you do not agree with any part of these terms, please do not use our Site.
Eligibility
Our Site and products are intended for use by individuals who are at least 18 years old, or who have the involvement and consent of a parent or guardian. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.
Products & Pricing
We offer a curated range of fashion-forward pieces and everyday essentials, from statement outerwear and footwear to kitchen tools and self-care essentials. We work to keep descriptions, sizing, and imagery accurate, but we don't guarantee that colours, materials, or fit will appear identically on every screen or in every setting.
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All prices are listed in Australian Dollars (AUD) unless otherwise stated, and are subject to change without notice.
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We reserve the right to limit quantities, discontinue a product, or correct pricing errors, even after an order has been placed.
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Occasional promotions and discounts are offered at our discretion and may not be combined unless stated.
Orders & Payment
When you place an order, you're making an offer to purchase, which we may accept or decline (for example, if a product is out of stock or a pricing error has occurred). Payment is processed securely through our payment gateway at the time of order. We do not store your full card details on our servers.
You're responsible for reviewing your order and shipping details before confirming your purchase.
Shipping & Delivery
We aim to dispatch and deliver orders promptly, with tracking provided once your order ships. Delivery timeframes are estimates only and may vary due to courier delays, high-demand periods, or circumstances outside our control. Risk of loss and title for items passes to you once the order is handed to the delivery carrier.
Returns & Exchanges
We want you to love what you order. If you don't, most items can be returned or exchanged within 30 days of delivery, provided they're unused, unworn, and in their original packaging with tags attached.
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To start a return or exchange, contact our support team with your order number.
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Refunds are issued to your original payment method once the returned item is received and inspected.
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Final sale, personal care, or clearance items may not be eligible for return — this will be noted on the product page.
Accounts & Site Use
If you create an account with us, you're responsible for keeping your login details confidential and for all activity under your account. You agree not to use our Site for any unlawful purpose, to interfere with its operation, or to attempt to access areas or data you're not authorised to access.
Third-Party Links
Our Site may link to third-party websites, such as our social media pages, for your convenience. We don't control and aren't responsible for the content, policies, or practices of any third-party site.
Disclaimer & Limitation of Liability
Our products and Site are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, YourChoices is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, beyond the value of your order. Nothing in these terms excludes any consumer guarantees or rights that cannot lawfully be excluded under applicable law.
Governing Law
These Terms & Conditions are governed by the laws of Australia, without regard to conflict-of-law principles. Any disputes arising from these terms or your use of the Site will be subject to the exclusive jurisdiction of the Australian courts.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date, and continued use of our Site after changes are posted means you accept the updated terms.