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​ACCESSIBILITY STATEMENT

Effective Date: 23 July 2026

Our Commitment

YourChoices is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We believe that browsing, choosing, and purchasing the pieces and everyday essentials we curate should be easy for every customer — and we treat accessibility as an ongoing responsibility, not a one-time fix.

Standards We Follow

We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the widely recognised standard for making web content more accessible to people with a range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological impairments.

What We've Put in Place

Our website is built on a hosted e-commerce platform that provides a number of built-in accessibility features, which we work with to support:

  • Keyboard navigation — moving through menus, product pages, and checkout without a mouse.

  • Descriptive text alternatives for meaningful product images, where provided.

  • Readable text and colour contrast across our pages, designed to remain legible for low-vision users.

  • Resizable text that adapts when customers zoom in or adjust browser text settings.

  • Consistent, predictable navigation across the site, so pages behave the way customers expect.

Browser & Assistive Technology

We aim for our site to be compatible with current versions of major browsers (Chrome, Safari, Firefox, Edge) along with commonly used assistive technologies, such as screen readers and voice navigation software. For the smoothest experience, we recommend keeping your browser and any assistive tools updated to their latest versions.

Known Limitations

Despite our best efforts, some parts of our site may not yet be fully accessible. This can include:

  • Product photos or graphics from suppliers that may lack complete alt text.

  • Third-party embedded content (such as payment or review widgets) whose accessibility we don't fully control.

  • Older pages or sections still being reviewed as part of our ongoing improvements.

If you encounter any of these issues, please let us know — see the feedback section below.

Feedback & Assistance

If you experience any difficulty accessing any part of our website, or if you'd like to complete a purchase but a barrier is in your way, please reach out. We're glad to help you find or order a product another way — by phone or email — while we work on a fix.

Ongoing Efforts

Accessibility is not a project with a finish line for us. As we add new products, pages, and features, we review them with accessibility in mind, and we welcome feedback that helps us catch what we've missed. This statement will be updated as our practices evolve.

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